Pest Control Quality Policy

Eastern Alliance Limited takes pride in providing the highest standard of pest control in the Saudi Arabia. We are well experienced in assessing the situation and providing the best solution. We focus on a long-term relationship with our clients through our commitment to quality.

Eastern Alliance Limited has achieved certification to ISO 9001: 9002, thus demonstrating our continued commitment to service and quality. At Eastern Alliance Limited, we constantly review and revise our operation standards to ensure outstanding service beyond the expectations. Effectiveness of the Quality System is regularly monitored to confirm its compatibility with international standards. Customer service is considered as the most important element of our Quality Management System. All employees are systematically trained in the process as well as quality aspects.

Once the service is scheduled as requested by the client, our well-trained technicians visit the site for a detailed inspection. These experts check all possible cracks and crevices - both indoor and outdoor, which can be a potential way for pests to enter. Our staffs conduct a thorough checking of the premises to spot the early warning signs of any possible pest control problems in future.

The requirements of the clients are well documented. Any feedback from the clients is looked upon as priority to ensure 100% customer satisfaction.